Shipping & Delivery Policy

Last Updated: January 2026 This Shipping & Delivery Policy explains how orders placed on the OlympPeptide website are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing time does not include shipping or transit time.
OlympPeptide reserves the right to delay processing during peak periods, promotions, or due to unforeseen circumstances.

2. Shipping Methods

We ship orders using trusted third-party courier and logistics partners. Available shipping options and estimated delivery times will be displayed at checkout and may vary based on:
  • Destination
  • Shipping method selected
  • Courier service availability

3. Estimated Delivery Time

Estimated delivery times are as follows:
  • Domestic Shipping: 2–5 business days
  • International Shipping: 5–14 business days (subject to customs clearance)
Please note that delivery times are estimates and may vary due to courier delays, customs inspections, weather conditions, or other factors beyond our control.

4. Shipping Fees

  • Shipping fees are calculated at checkout based on order weight, destination, and shipping method.
  • Any additional customs duties, taxes, or import fees are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped:
  • A tracking number will be provided via email (if available)
  • Tracking updates are subject to the courier’s system and update frequency

6. Incorrect Address Information

Customers are responsible for providing accurate and complete shipping information. OlympPeptide is not responsible for:
  • Delays or failed deliveries due to incorrect or incomplete addresses
  • Additional fees incurred from re-shipment
Please contact us immediately if you need to update your shipping details after placing an order.

7. Delayed, Lost, or Missing Packages

If your order is delayed, lost, or marked as delivered but not received:
  • Please contact us within 7 days of the expected delivery date
  • We will assist in investigating the issue with the courier
OlympPeptide is not liable for delays caused by courier services, customs authorities, or force majeure events.

8. Damaged Packages

If your package arrives damaged:
  • Notify us within 48 hours of delivery
  • Provide clear photos of the damaged packaging and product
Claims submitted after this period may not be eligible for replacement or refund.

9. International Shipping & Customs

For international orders:
  • Delivery times may be extended due to customs clearance
  • Customers are responsible for complying with local laws and regulations
  • OlympPeptide is not responsible for orders seized or delayed by customs authorities

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us at: Email: info@olymp-peptide.com
This Shipping & Delivery Policy is designed to provide transparency and protect both our customers and our operations.